Policy

Security Guarantee

Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

Refund

After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost, tax and shipping less any re-stocking fees (where applicable). Shipping charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.

Defective merchandise

We warranty all it's products for a full year from the day of purchase . Defective product will be replaced as soon as we receive it in our facility . We will pay all shipping charges . Please you call our office and obtain an RMA number.

Non defective batteries

If you are not completely satisfied with our product you can send it back within 30 days from the day of purchase for a full refund. We recommend you inspect all the products that you ordered and keep all the packaging materials.
Returned merchandise must be packed in the original boxes and be in the same condition as they were received.
Before returning the product please call or email our office to obtain an RMA number ( Return merchandise authorization ) . Merchandise will not be accepted without an RMA number.
The shipping cost for the return of non defective batteries will be the customer's responsibility.